Executive Summary

Cognizant is hiring Process Executives for Default Servicing in Hyderabad, focusing on mortgage operations and financial services. This entry-level position requires no prior experience but demands strong analytical skills, MS Office/Excel proficiency, and willingness to work night shifts and 6 days per week. The role involves processing mortgage default items according to established procedures while meeting quality and productivity targets. Ideal for freshers seeking to start their career in financial services operations with a global IT services leader.

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Detailed Job Description

Position Overview

Role: Process Executive – Default Servicing
Company: Cognizant Technology Solutions
Location: Hyderabad
Experience: 0 years (Freshers welcome)
Job Type: Full-time, In-Office
Working Days: 6 Days/week
Shift: Night shifts required
Industry: Financial Services – Mortgage
Last Updated: September 29, 2025

Role Objective

Execute default servicing processes accurately and efficiently while maintaining quality standards and productivity targets in mortgage operations for global financial services clients.

Key Responsibilities

Process Execution & Quality

• Process mortgage default items accurately according to established procedures

• Maintain requisite standards of quality and productivity

• Meet or exceed set targets during and after training period

• Adhere to quality benchmarks as per specified guidelines

Performance Management

• Achieve productivity targets within given timeframes

• Adapt to revised targets based on tenure and experience

• Maintain quality standards exceeding minimum benchmarks

• Accept and implement feedback for continuous improvement

Operational Excellence

• Report to Team Leader for guidance and issue resolution

• View feedback as tool for self-improvement and process development

• Handle mortgage default servicing documentation and processing

• Ensure compliance with financial services regulations

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Essential Skills & Qualifications

Technical Skills

• Analytical Abilities: Good analytical skills and research knowledge

• Software Proficiency: Knowledge of MS Office, particularly Excel

• Industry Knowledge: Basic understanding of mortgage industry

• Decision Making: Strong decision-making capabilities

Professional Competencies

• Communication: Good written and spoken communication skills

• Adaptability: Willingness to work night shifts

• Work Ethic: Commitment to 6-day work week

• Learning Agility: Receptive to feedback and continuous improvement

Educational Requirements

• Education: Any graduate (specific field not mentioned)

• Experience: No prior experience required

• Location: Willing to work from Hyderabad office

Work Schedule Compliance

• Willingness to work night shifts regularly

• Availability for 6-day work week

• Commitment to full-time in-office work

• Flexibility for potential schedule changes

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Pro Tips for Successful Application

1. Resume Preparation

• Highlight analytical and problem-solving skills

• Emphasize MS Office and Excel proficiency

• Showcase any academic projects requiring research or analysis

• Include any coursework related to finance or banking

2. Skill Demonstration

• Prepare examples of analytical thinking from academic projects

• Demonstrate attention to detail in application materials

• Show willingness to learn and adapt to new processes

• Highlight any experience with data processing or documentation

3. Interview Preparation

• Research the mortgage and default servicing industry

• Understand basic financial services terminology

• Practice analytical problem-solving scenarios

• Prepare to discuss your adaptability to shift work

4. Company Research

• Learn about Cognizant’s financial services segment

• Understand default servicing processes in banking

• Research mortgage industry operations

• Study Cognizant’s global presence and client base

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FAQs

Q: Is this position suitable for complete freshers?

A: Yes, the job posting explicitly states “No prior experience required.”

Q: What are the shift timings?

A: While exact timings aren’t specified, the role requires night shift availability to support global clients.

Q: Is the 6-day work week mandatory?

A: Yes, candidates must be willing to work 6 days per week as per job requirements.

Q: What is default servicing in mortgage operations?

A: Default servicing involves managing mortgage accounts that are delinquent or in default, including processing payments, documentation, and recovery procedures.

Q: Are there growth opportunities in this role?

A: Yes, Cognizant offers career progression paths with training and performance-based advancements.

Q: What is the selection process like?

A: Typically includes online application, aptitude test, communication assessment, and personal interview.

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Why Join Cognizant?

Global IT Leader

• NASDAQ-100 listed company with global presence

• Comprehensive IT and business process services

• Strong focus on financial services sector

• Industry leader with 30+ years of experience

Career Foundation

• Structured training and onboarding program

• Global corporate environment exposure

• Skill development in financial services

• Career growth opportunities in BPO/ITeS

Professional Environment

• Standardized processes and quality frameworks

• Performance-based career progression

• Global client exposure

• Continuous learning and development

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About Cognizant

Business Segments

• Financial Services: Banking, capital markets, insurance

• Healthcare: Life sciences, healthcare providers

• Manufacturing/Retail/Logistics: Consumer goods, retail, logistics

• Other: Communications, media, technology

Service Offerings

• Consulting and Technology Services

• Business Process Outsourcing

• Digital Operations and Solutions

• Industry-specific expertise

Global Presence

• Operations across multiple continents

• 300,000+ associates worldwide

• Fortune 500 company

• Industry recognition and awards

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Work Environment & Benefits

Professional Setup

• Structured 6-day work week

• Professional office environment in Hyderabad

• Night shift allowances and benefits

• Performance-based incentives

Learning Culture

• Comprehensive training programs

• Continuous skill development

• Feedback-driven improvement

• Career advancement opportunities

Compensation & Growth

• Competitive entry-level compensation

• Shift allowances for night work

• Professional development support

• Clear career progression paths

Application Warning

Important: Cognizant does not charge any application fee. Report any requests for payment during recruitment process immediately.

Conclusion

The Process Executive – Default Servicing position at Cognizant offers an excellent entry point for freshers seeking to build a career in financial services operations. This role provides comprehensive exposure to mortgage default servicing processes within a global IT services leader, offering structured training and clear growth paths. The Hyderabad location and professional work environment make it an attractive opportunity for those starting their corporate journey.

Ideal candidates should demonstrate strong analytical abilities, willingness to adapt to night shifts and 6-day work weeks, and commitment to quality and continuous improvement. The role serves as a solid foundation for long-term career growth in banking and financial services operations.

Application Tip: Focus on highlighting your analytical skills, adaptability to shift work, and willingness to learn complex financial processes. Demonstrate your understanding of quality standards and productivity expectations in corporate environments.

Cognizant provides a professional platform for freshers to launch their careers in financial services with global exposure and comprehensive learning opportunities in mortgage operations.

🔗 Apply Link: Click Here To Apply for Cognizant

Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company’s official process. We do not charge any fees for sharing this job information.